Information We Collect

When you visit our website or use our services, we may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and any other information you provide to us when filling out forms or creating an account.

Usage Information: This includes information about how you use our website, such as your browsing history, the pages you visit, and the duration of your visits.

Technical Information: This includes your IP address, browser type, operating system, and device information.

We may also use your information in aggregate form for statistical analysis and research purposes.

We take reasonable measures to ensure the security of your personal information, including using encryption, firewalls, and secure servers. We restrict access to your personal information to employees who need it to perform their jobs.

Intellectual Property

This website contains material owned by or licensed to us. This includes, but is not limited to, the design, layout, look, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms.

Unauthorized use of this website may give rise to a claim for damages and/or constitute a criminal offense.

Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Journeys Together. We are not responsible for the privacy practices or content of these websites and services.

Governing Law

Your use of this website and any disputes arising from such use is subject to the laws of India.

Disclaimer

Please be advised that any information (as defined herein below) procured by us shall be:

a. Processed fairly and lawfully for rendering the services (as defined in Terms of Service);
b. Obtained only for specified and lawful purposes, and not used in any manner which is against the law or policy in force in India (“Applicable Law”);
c. Adequate, relevant, and not excessive in relation to the purpose for which it is required;
d. Able to be reviewed by the user from time to time and updated if the need arises; and
e. Not kept longer than the time for which it is required or as mandated by Applicable Law.

We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any data, if the same is either (a) required for sharing your information for legitimate purposes; or (b) was affected through no fault, act, or omission of the company.

By using the services, you explicitly accept, without limitation or qualification, the collection, use, and transfer of the data in the manner described herein.

Please read this privacy policy carefully as it affects your rights and liabilities under law.

Please note that by providing the Information (as enumerated upon herein below) or by consenting to the provision of the Information by your authorised Representative, you provide your consent and authorize us to collect, use or disclose Information for the Legitimate Purposes (as defined below) and as stated in this Privacy Policy, the Terms of Service and as permitted or required by Applicable Law. Moreover, you understand and hereby consent that this Information may be transferred to any third-party user for the purpose of providing Services through the Platform or to any third-party providers for rendering Services (as defined in the Terms of Service), any jointly developed or marketed services, payment processing, order fulfilment, customer services, data analysis, information technology services and such other services which enable us to provide Services through the Platform.

This Privacy Policy shall be enforceable against you in the same manner as any other written agreement. By visiting or accessing the Platform and voluntarily providing us with Information (including Personal Data (as defined below)), you are consenting to our use of the Information, in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may refuse or withdraw your consent any time, or alternatively choose to not provide us with any Personal Data or Sensitive Personal Information (as defined below). Under such circumstance, your access to the Services we provide may be limited or we may be unable to render Services

Please note that if you accept a request from any entity to access and monitor your transaction, then it amounts to consent and You will not hold us responsible for any misuse of data or otherwise.

Purpose of Collection and Usage of this Information:

The Information collected by us shall be used for availing our Services and utilised for other functions including but not limited to:

a. to render Services (as defined in the Terms of Service);

b. for maintaining the Platform;

c. to evaluate the quality and competence of our personnel;

d. to resolve any complaints, you may have and ensure that you receive the highest quality of Services;

e. notifying you about changes to our Platform;

f. allowing you to participate in interactive features of our Platform when you choose to do so;

g. providing analysis or valuable information so that we can improve the Platform;

h. monitoring the usage of the Platform;

i. detecting, preventing and addressing technical issues;

j. to conduct crash analytics in the event the Platform and/or Service crashes;

k.analyse usage patterns and user preferences;

l. improve user experience;

m. notify you about new products and features; and

n. Verification of users’ identity and to perform checks to prevent frauds.

Business or Research Purposes: The Information saved and except Personal Data, is used for business or research purposes, including improving and customizing the Platform for ease of use and the products and services offered by us. We may archive this information to use it for future communications for providing updates and/or surveys.

Aggregating Information / Anonymized data: We may aggregate Information and analyse it in a manner to further accentuate the level of services that we offer to our customers. This Information includes average number of Users of the Platform, the average clicks of the services/, the features used, the response rate, etc. and other such statistics regarding groups or individuals. In doing so, we shall not be making disclosures of any Personal Data as defined above. (Collectively referred to as “Legitimate Purposes”

How do we protect your information

We take reasonable measures to protect Information provided by you against unauthorized access, disclosure, use, loss, or alteration. This includes:

i. Using industry-standard security measures such as encryption, firewalls, and secure servers to protect your data;

ii. Conducting regular security audits and risk assessments of our data protection and security protocol measures;

iii. Ensuring authorized personnel access only to personal information of users;

iv. Ensuring our employees and contractors are trained on data protection and security protocols.

v. Ensuring data shared to third parties is on a need-to-know basis, subject to obligations of confidentiality.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting a notice on our website or by sending you an email.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we use your information, please contact us at contact@journeystogether.in